Every missed call is a job you've already lost.

You're on the tools. Your phone isn't.

You can't answer every call when you're on a job. You know that. Your customers know that too — which is why half of them don't leave a voicemail. They just call the next plumber on Google.

The average plumber misses 30–40% of inbound calls during working hours. At £300–£500 a job, that's not a minor inconvenience. That's a serious hole in your revenue — one that gets bigger every week you leave it.

And it's not just nine to five. Customers search for plumbers in the evening. They call on Saturday morning. They panic on Sunday when something goes wrong. Worktap answers every one of those calls — 24 hours a day, seven days a week — so no job goes to the plumber who happened to pick up.

What Worktap does

A caller rings your number. Worktap picks up. Here's what happens next.

Qualifies the job

Worktap asks the right questions. What's the problem? Where are you based? When do you need someone? It gathers the information you need to decide whether to take the job — before you've even looked at your phone.

Sends the confirmation

Once the job is booked, your customer receives a professional email confirmation with your business details. They know the job is in hand. You look sharp. No chasing, no admin.

Answers every call

Your Worktap number picks up immediately — no rings, no voicemail, no "leave a message after the tone." The caller speaks to a professional, natural-sounding AI that introduces itself, takes control of the conversation and handles it from start to finish.

Logs everything

Every call logged automatically. Who rang, what they needed, when they called — all in one place. No scraps of paper. No trying to remember what Dave from Stockport wanted last Tuesday. (Pro plan)

Every call, every enquiry, every customer — logged automatically. Who rang, what they needed, when they called. No scraps of paper, no trying to remember.

And here's the part most plumbers don't see coming — that list gets more valuable every month. When you want to fill a quiet week or push a seasonal offer, the customers are already there. Worktap builds your business database whether you're thinking about it or not. (Pro plan)

This isn't an app. It's a done-for-you service.

Most AI tools for trades businesses are software. You log in, you configure it, you maintain it, you fix it when it breaks. That's not what Worktap is.

Worktap is fully managed. We build it, we set it up, we test it against your business and we hand it to you working. When something needs updating — your availability, your service area, your pricing — you tell us and we handle it.

You focus on the job in front of you. We'll make sure the next one is already waiting.

Built for Trades

Every script, every response, every flow is written for the way plumbing customers actually call. Not generic. Not corporate. Straightforward and professional.

Genuinely managed

You're not buying software. You're buying a service. There's a real person behind Worktap who keeps it running properly. And keeping you informed.

Choose from a range of UK English voices to find the one that fits your company. Professional, natural conversation — not a robot menu. Your customers won't know it's automated unless you tell them.

Sounds like your business

Choose your plan

No setup fees. No long-term contracts. Cancel anytime.

Worktap Pro operates on a one-plumber-per-town model. When a Pro client takes a territory, every postcode district in that area is locked to them — no competitor in that town can join.

We cover 50 towns and cities across the UK. Some are already gone.

Territory exclusivity means we take one Pro client per city/town. Once your area is gone, it's gone. Check availability below.

Your area might already be taken.

What plumbers say about Worktap

Dave T, plumber, Manchester

"I was losing calls every day and had no idea how many until I started tracking it. Worktap sorted it within a week."

Mark S, sole trader, Bristol

"My customers think I've got a receptionist. They keep complimenting how professional it is."

"Setup was two days. I didn't have to do anything technical. It just works."

Paul W, 3-van firm, Leeds

Frequently asked questions

Is Worktap just an answerphone?

No. Worktap holds a real conversation with your caller, takes their details, explains your service and books the job — the same way a receptionist would. Your customer never knows it's automated.

Do I need any technical knowledge to use Worktap?

None whatsoever. We handle everything — building it, setting it up and testing it against your business before you see it. Getting started takes one short call with us. After that, Worktap deals with all your enquiries whilst you crack on with the booked work.

What happens if the AI can't handle a call?

You get notified immediately. Complex calls that need your input are flagged straight to you so nothing falls through the cracks.

How long does setup take?

Most clients are live within 48 hours of signing up.

Is there a contract?

No. Month-to-month. Cancel anytime with 30 days notice.

What does it sound like to my customers?

Professional and natural — not a robot menu. You can choose from a range of UK English voices to match the tone of your business. Most customers assume they've reached a receptionist. Many never ask.

What's the difference between Core and Pro?

Core answers every call and sends you an instant notification with the customer's details — diary management stays with you. Pro adds live calendar booking so the job goes straight into your schedule without you lifting a finger, plus customer email confirmations, a full customer database that builds automatically over time, and territory exclusivity so no other plumber in your area can join. If you want the whole front of your business handled, Pro is the one. And yes — you can upgrade from Core to Pro later, as long as your territory is still available. Once a Pro client takes your town, that's it.